Privacy Policy

1. Data Controller

Rulavira Process Systems Ltd, registered in the United Kingdom, is the data controller responsible for your personal data. Our contact address is 5 Brayford Square, London E1 0SG, United Kingdom.

2. Data We Collect

When you use our contact form or purchase our products and services, we may collect the following personal data:

• Full name
• Company name
• Email address
• The content of messages you send us
• Purchase and payment information (processed via third-party providers)

We do not collect sensitive personal data such as financial records, health information, or government identification numbers.

3. How We Use Data

We use your personal data only for the following purposes:

• To respond to enquiries submitted via our contact form
• To deliver products and services you have purchased
• To send relevant information about your order or project
• To comply with legal obligations

We do not use your data for automated decision-making, profiling, or direct marketing without your explicit consent.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

• Contract: to fulfil an order or service agreement you have entered into
• Legitimate interests: to respond to your enquiries and operate our business
• Legal obligation: to comply with applicable UK law

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy. Contact enquiry data is retained for up to 24 months. Data related to completed service engagements may be retained for up to 6 years in accordance with UK financial record-keeping requirements.

6. Sharing Your Data

We do not sell, rent, or trade your personal data. We may share data with trusted third-party service providers (such as payment processors or email platforms) only as necessary to deliver our services, and only under appropriate data processing agreements.

All third-party providers are required to handle your data in accordance with applicable data protection law.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you
• Rectification: request correction of inaccurate data
• Erasure: request deletion of your data where there is no legal reason to retain it
• Restriction: request that we limit how we process your data
• Objection: object to processing based on legitimate interests
• Portability: request a machine-readable copy of data you provided to us

To exercise any of these rights, contact us at yyaroshenkobbohdan@zohomail.eu. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

This website may use essential cookies required for basic functionality. We do not use tracking cookies, advertising cookies, or third-party analytics that store personal data without your consent. You can control cookies through your browser settings.

9. Policy Changes

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of this website after changes are posted constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions or to exercise your rights, contact us at:

Rulavira Process Systems Ltd
5 Brayford Square, London E1 0SG, United Kingdom
yyaroshenkobbohdan@zohomail.eu